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How to handle export goods agency? Answers to 10 key questions

How to handle export goods agency? Answers to 10 key questions

I.Export goodsWhat specific services does the agency include?

ProfessionalExport agentServices typically consist of six core modules:

  • Document processing: Preparation of a full set of export documents, including commercial invoices, packing lists, and certificates of origin.
  • customs clearancedeclare: HS code classification, customs declaration form review, electronic data submission
  • Logistics arrangement: Ocean/Air Freight Booking, Container Allocation, Transportation Route Optimization
  • Tax Compliance:Export tax refundDeclaration, foreign exchange verification document processing
  • management of risk: Trade barrier alerts, intellectual property protection, force majeure contingency plans
  • Value Added Services: Port of destinationCustoms clearanceAssistance, Letter of Credit Review, Trade Finance Coordination

II. How to choose a reliable export agency company?

It is recommended to filter through three dimensions:

  • Qualification verification:
    • Check the customs AEO certification qualification
    • Confirm FIATA (International Federation of Freight Forwarders Associations) membership.
    • Verify the foreign exchange administration record filing.
  • Capacity of service:
    • Capacity guarantee for main route cabins
    • Experience in handling special cargo (hazardous materials/cold chain).
    • Customs declaration error rate (recommended to be below 0.5%)
  • Technical systems:
    • Real-time Cargo Tracking System
    • Electronic customs declaration data interface capability
    • Automated Tax Refund Declaration Platform

III. How are export agency fees calculated?

The typical fee structure for 2025 includes:

  • Basic Service Costs: Charged at 0.8%-1.5% of cargo value (minimum charge 3000 yuan/shipment)
  • Special services fees:
    • Special document certification: 500-2000 RMB per copy
    • Expedited customs clearance: 2000 RMB/business day
    • Customs inspection assistance: 1500 RMB/time
  • The risk guarantee: 3%-5% of the cargo value (refundable)

IV. How to Handle Customs Inspection?

Professional agents should provide a three-tier response plan:

  • Primary response: Submit supplementary documents within 1 hour.
  • Intermediate response: On-site coordination for inspection and provision of compliance explanations
  • Advanced response: Initiate the classification dispute reconsideration procedure

Typical case: A mechanical and electrical product was detained due to HS classification dispute. The agency completed the pre-classification application within 3 working days, avoiding a port demurrage loss of 200,000 yuan.

Five isExport tax refundHow to ensure timeliness?

High-quality agents should meet the following service standards:

  • Declaration cycle: The declaration must be completed within 5 working days after the goods depart from the country.
  • Tax refund received.: Within 30 days after declaration (for Class I enterprises, this period can be shortened to 15 days)
  • Unusual treatment: Special Invoice Authentication Exception 48-Hour Response Mechanism

VI. How to Prevent Customs Clearance Risks at the Destination Port?

Professional agents should provide four guarantees:

  • Pre-review servicesSubmit the customs clearance documents for the destination country 72 hours in advance.
  • Certification Articulation: Coordinate with third-party organizations to complete certifications such as FDA/CE.
  • Emergency channel: Establish overseas regulatory warehouses to handle sudden inspections.
  • Legal support: Collaborate with overseas law firms to handle intellectual property disputes

7. What should be considered when exporting to emerging markets?

Recommendations for emerging markets like Southeast Asia and Africa:

  • Special requirements for documents:
    • Vietnam: Original Certificate of Origin with QR code must be provided.
    • Nigeria: SONCAP Pre-shipment Certification
  • Payment Risk Prevention: 30% advance payment + irrevocable letter of credit required
  • Optimization of logistics programs:Priority should be given to the mixed transportation mode of China-Europe Railway Express + sea freight.

8. How to Address the Risk of Trade Sanctions?

The compliance system should include:

  • Real-time screening: Access to databases such as the U.S. OFAC and the EU Sanctions.
  • Transaction blocking: Establish an automatic interception mechanism for sanctioned countries/entities
  • The Alternative Program: Prepare a third-country transit trade filing plan.

9. What are the special considerations for cross-border e-commerce exports?

It is necessary to pay special attention to:

  • Clearance Mode: Select cross-border e-commerce specific codes such as 9610/9710/9810.
  • Data interface: Ensure the matching of payment documents, logistics documents, and order documents.
  • Return Management: Establish overseas return and exchange centers to handle reverse logistics.

10. How to Evaluate the Quality of Agency Services?

It is recommended to establish five core KPIs:

  • Timeliness indicators: Booking response time < 2 hours
  • Precise indicators:Document error rate < 0.3%
  • Cost indicators: Unit logistics costs optimized by 5% year-on-year.
  • Compliance indicators:0 Administrative Penalty Record
  • Service indicators: 24-hour closed-loop resolution rate for customer issues reaches 100%.

How to become an export truck agent? These 10 questions must be understood in advance!
? Previous August 16, 2025
What services are actually included in the agency fee for exported goods? How to avoid being charged repeatedly?
Next ? August 16, 2025

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