Cross-border e-commerceWhy entrust a professional freight forwarder?

In the market environment where global e-commerce penetration reaches 35% in 2025, the value of professional freight forwarders becomes prominent:

• Customs clearance efficiency improved by 40%: Be familiar with the latest free trade agreement rules such as RCEP.
• Logistics costs reduced by 15-25%：Optimizing routes through multimodal transport solutions
• Avoiding regulatory risks: Addressing the Latest EPR Regulations and Product Certification Requirements in Europe and America

How to evaluate the professional competence of a freight forwarder?

It is recommended to examine from four dimensions:

• 26. Service network:
  • Whether to cover the customs clearance nodes in the target market (e.g., Port of Los Angeles in the U.S., Port of Hamburg in Germany)
  • Is there a localization team in the emerging Southeast Asian market?
• Digitalization level:
  • Does it provide a real-time freight tracking system (referring to the MySupplyChain standard of DHL)?
  • Electronic customs declaration document processing time

air transportandThe MaritimeandRailway TransportationHow to choose?

Comparison of Various Transportation Modes in 2025:

• Air Freight (Delivery Time: 3-7 Days): Suitable for high-value electronic products, note the new IATA lithium battery transportation regulations.
• Sea freight (delivery time: 25-35 days): The preferred choice for bulk cargo, with attention to adjustments in Suez Canal tolls.
• China-Europe Railway Express (transit time: 15-18 days): Balanced option, requires confirmation of Poland/Belarus transit documents.

What should I do if my shipment is inspected by customs?

Key Customs Clearance Points for Key Countries in 2025:

• United States:
  • Prepare the FDA registration number (for food/cosmetics) in advance.
  • Please note that the HTS CODE has been updated to the 2025 version.
• European Union:
  • Mandatory use of the ICS2 system for declaration (effective January 2025)
  • The EPR registration number must be displayed on the outer packaging.

How to Reduce Cross-Border Logistics Costs?

Three Practical Strategies:

• LCL Optimization: Consolidate multiple customer cargoes through LCL services
• Tariff planning: Leverage the China-Mexico Free Trade Agreement to Reduce Costs in the North American Market
• Packaging improvements: Use foldable packaging to reduce volume and weight by 30%.

How to file claims for damaged goods during transportation?

Key processing steps:

• Provide within 48 hours.On-site photos + cargo damage report
• According to INCOTERMS 2025 to clarify the allocation of responsibilities.
• PurchaseAll Risks Transportation InsurancePlease pay attention to the deductible clauses.

What are the special requirements for logistics in emerging markets?

Taking Southeast Asia and Latin America as examples:

• Indonesia: Halal Certification (12 additional controlled product categories added in 2025)
• Brazil: ANVISA health license + tax ID (CPF/CNPJ) dual verification
• Saudi Arabia: SABER certification requires a 48-hour advance declaration.

How to choose a reliable overseas warehouse?

Five evaluation criteria:

• Local employment compliance (e.g., California AB5 Bill)
• Return processing capacity (daily handling of 500+ orders)
• System Integration Maturity (Supports Shopify/Amazon API)

How should we handle customer returns?

Mainstream Solutions for 2025:

• The European market: Utilize the reverse logistics center for secondary quality inspection
• The American Market: Recover value through Amazon FBA liquidation services.
• Emerging Markets: Establish a resale channel for defective products with local distributors.

What are the hidden traps in freight forwarding fee standards?

Items requiring special attention for charges:

• Hidden additional fees: Peak Season Surcharge (PSS), Bunker Adjustment Factor (BAF)
• Measurement method: The charge is calculated based on the greater value between volumetric weight and actual weight.
• Minimum charge: The minimum LCL (Less than Container Load) shipping volume starts from 1 CBM.