I.Export tax rebate agentWhat core services can the company actually provide?

Professional agency services provideFull-process closed-loop serviceand including:

• Tax Refund Eligibility Pre-screening and Solution Design
• Compliance review of customs declaration documents
• Electronic Port Data Matching Processing
• Tax Declaration System Operation (Including Golden Tax Phase III System Integration)
• Abnormal Tax Refund Handling and Administrative Reconsideration Agency

Based on the newly implemented standards in 2025,Cross-border e-commerce B2B tax refund policyFor example, professional companies can assist businesses in handling complex processes such as multi-platform transaction data aggregation and logistics document verification, reducing the average tax refund cycle by 15-20 working days.

II. How to Identify the Professional Qualifications of an Agency Company?

It is recommended to verify through three dimensions:

• Official certification: Check whether it has Customs AEO certification and a practicing license for a tax firm.
• Industry Experience: Please provide service cases from the past three years (with a focus on cases involving enterprises in the same category).
• Technical capacity: Confirm whether digital tools such as an intelligent customs declaration system and RPA tax refund robots are equipped.

The new industry regulatory requirements for 2025 mandate that all agencies must completeElectronic Signature FilingEnterprises can verify qualifications through the "Tax-Related Professional Service Institution Inquiry" channel on the official website of the State Taxation Administration.

3. How should the agency service fees be calculated reasonably?

Current mainstream pricing models in the market:

• Graded rate system: Fees are calculated in tiers based on the tax refund amount (e.g., 0.8% for amounts below 1 million, 0.6% for amounts between 1-5 million).
• Packaging service system: Comprehensive service package including annual customs clearance, logistics, and tax rebates.
• Contingency fee system: Basic service fee + share of tax refund received (Note: The maximum charge must not exceed 15%)

Special Reminder: Effective from 2025"Cross-Border Trade Service Fee Guidelines"It is explicitly stipulated that agencies must disclose detailed fee schedules, including potential derivative charges such as customs inspection fees and tax bureau verification fees.

IV. What Common Pitfalls Should Be Avoided When Choosing an Agency?

• Companies that promise a 100% tax refund rate(The actual tax rebate rate is influenced by multiple factors such as the HS code of the goods and the export method.)
• Request the company to provide blank stamped documents.(There is a risk of fraudulent declaration)
• No provision of process file retention.(Formal institutions should synchronize and share screenshots of the application progress.)

A machinery export company in 2024 falsely reported FOB prices through its agency, resulting in...Recovered the previously refunded taxes and imposed a fine of 2.3 million yuan.A typical case that serves as a cautionary tale.

V. Is it more cost-effective to handle tax refunds independently or through an agency?

It is recommended to make decisions through cost matrix analysis:

• The human cost: Monthly salary of a full-time accountant vs. agency service fee
• Time cost: Average time per declaration is 8 hours vs. agent processing efficiency
• Risk cost: Risk of late fees/credit downgrade due to declaration errors

According to the latest industry research in 2025, the annual export volumeBelow $5 millionEnterprises opting for agency services can reduce overall costs by 27%-35%, making it advisable to prioritize delegating to professional institutions.

6. How to ensure the security of trade data during the agency process?

• When signingNon-Disclosure Agreement(Scope of data usage and liability for breach of contract must be clearly specified)
• Request the agent to useERP system deployed on a private cloud
• EstablishedHierarchical data access permissions(For example, customs brokers are not allowed to view financial data.)

Implemented by the General Administration of Customs in 2025Trade Security Certification Program (TSCP)The data security management module is already included. It is recommended to prioritize agencies that have obtained this certification.