How to determine if an export agency company is professional and reliable?

Three mandatory qualifications to confirm:

• CustomsAEOAdvanced Certification Enterprise qualification (2025 new regulations require cross-border service providers must hold)
• International freight forwarding filing certificate (verifiable through the official website of China International Freight Forwarders Association)
• At least 3 local customs clearance cases in major export markets (recommend requesting actual operation documents from the past 3 months)

A 2023 case where a Yangtze River Delta textile exporter had an entire container detained at Rotterdam Port due to the agency company lacking hazardous materials transportation qualification serves as a warning. Recommended to verify throughGeneral Administration of Customs Enterprise Credit Publicity SystemCross-validate enterprise credit status.

What core processes are included in export agency services?

• End-to-end service modules:
  • 2025 new digital customs clearance system integration (need to confirm whether Single Window 3.0 version is supported)
  • Intelligent tax refund tracking system (special focus on RCEP member countries tax refund policy changes)
  • Destination country anti-dumping alert service (targeting EUs new carbon border adjustment mechanism CBAM)
• Value-added service options:
  • Overseas warehouse bonded display (applicable to emerging Southeast Asian markets)
  • Cross-border RMB settlement channel (to hedge against 2025 USD exchange rate fluctuation risks)

What potential risks exist in agency fee structures?

2025 typical fee structure example:

• Basic agency fee: 0.8%-1.2% of cargo value (including basic services under EXW terms)
• Special surcharge:
  • EU carbon border tax pre-declaration fee (mandatory collection starting from January, 2025)
  • Emerging market DDP service premium (approximately 15% increase for Southeast Asia routes)
• Requested ProvisionFee comparison detailed list, key verification items:
  • Whether includes destination port demurrage guarantee
  • Exchange rate fluctuation compensation clause

How to prevent risks of goods being out of control?

2025 recommended measures28. A triple - guarantee mechanism:

• Title control:
  • Must sign back-to-back bill of lading clause
  • Require real-time access to cargo GPS tracking system
• Fund security:
  • Adopt third-party escrow account (recommended to use bank trade financing account)
  • Reject any form of cash deposit
• Legal guarantee:
  • Clearly stipulate the application of INCOTERMS 2025
  • Agree to the jurisdiction of China International Economic and Trade Arbitration Commission

What new compliance regulations must be noted in 2025?

• Focus on verifying whether the agency company possesses:
  • EU CSDDD due diligence system (mandatory implementation from June, 2025)
  • U.S. UFLPA Xinjiang-related compliance program
  • Electronic verification capability for certificates of origin in Southeast Asian countries
• Special attention:
  • Unified tariff declaration requirements under the African Continental Free Trade Area (AfCFTA)
  • Indonesias new PEB electronic export declaration regulations

How to effectively handle trade disputes?

It is recommended to clearly stipulate in the contractFour-step handling mechanism:

• 72-hour emergency response commitment
• 20% risk reserve system for dispute amounts
• Professional trade lawyer team intervention standards
• Alternative Dispute Resolution (ADR) priority clause

In 2024, an electromechanical exporter successfully recovered $530,000 in demurrage fees caused by Suez Canal congestion through agreed London maritime arbitration clauses. This case is worth referencing.

What should be noted for special commodity exports?

• Dangerous goods:
  • Confirm the agent holds IMDG CODE 2025 edition certification
  • Verify export records of similar products in the last 12 months
• Category of food:
  • Must provide FDA/CE/Halal certification update services
  • Cold chain transportation temperature record traceability system

How to evaluate follow-up services of agency companies?

Proposal to establishQuarterly Service Evaluation System, key assessment metrics include:

• Customs declaration accuracy rate (industry standard should reach 99.5% or above)
• Tax refund processing time (should be ≤45 days under 2025 VAT credit refund policy)
• Proactive anomaly reporting rate (ideal value should reach 100%)